Delivery
Hong Kong Shipment
On average, orders processing takes between 2-5 business days after payment transfer completed (pre-order style excluded).
For pre-ordered items, items will be dispatched around 14 business days, however it will take longer time to deliver when the items are made to order.
If orders contain both in stock and pre-order items, they will be shipped out together when all the items are ready for delivery.
We offer FREE courier service to Hong Kong customers once purchased over HK$300. All Hong Kong orders will be sent by S.F. Express.
For self pick up service at S.F. Express centers/ S.F. Stores/ EF Lockers/ appointed 7-11 or Circle K, please fill in S.F. location code at the address form.
If order below HK$300, customers shall be responsible for the delivery fee and settle the payment upon collecting the products. Please note that delivery fee is not reflected on the order. Information about delivery fee, please refer to SF Express.
For further details, please check the link below:
S.F. Express Service Center Locations
S.F. Store Locations
https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/
EF Locker Locations
https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_Locker/
Please note that HK$30 surcharge applies to shipments delivered to home address and office address in remote area.Hong Kong’s remote areas are as follows:
New Territories : Ma On Shan / Sai Kung / Sham Tseng / Tin Shui Wai / Tiu Keng Leng / Tseung Kwan O / Clear Water Bay / Shatin / Tai Po / Fanling / Sheung Shui / Yuen Long / Tuen Mun / Tai Wai and etc.
Hong Kong Island : Shek O / Stanley / Repulse Bay / Tai Tam / Deep Water Bay and etc.
Outlying Islands : Lantau Island (Tung Chung / Discovery Bay / Chap Lap Kok [includes Hong Kong International Airport] / Hong Kong Disneyland / Mui Wo / Pui O / Cheung Sha / Tong Fuk / Shek Pik / Ngong Ping / Tai O) and etc. Ma Wan / Cheung Chau / Lamma Island / Peng Chau and etc.
For further details, please check the link below:
https://htm.sf-express.com/hk/en/products_services/Express_Services/Surcharges/Remote_Surcharge/
Macau Shipment
We offer FREE courier service to Macau customers once purchased over HK$800.
If order below HK$800, delivery charge (HK$50) will be added into your order when checking out.
On average shipment deliver to Macau, orders processing takes between 2-5 business days after payment transfer completed (pre-order style excluded). Orders will be processed on next working day if payment confirmed in HONG KONG - 3PM after, Saturday, Sunday & public holiday.
For pre-ordered items, items will be dispatched around 14 business days, however it will take longer time to deliver when the items are made to order.
If orders contain both in stock and pre-order items, they will be shipped out together when all the items are ready for delivery.
Please find the most updated courier charge at the link below:
http://www.sf-express.com/hk/en/dynamic_function/price/
Mainland China Shipment
We offer FREE courier service to Mainland China customers once purchased over HK $1,000.
If order below HK$1,000, delivery charge (HK$150) will be added into your order when checking out.
On average shipment deliver to Mainland China, orders processing takes between 3-7 business days after payment transfer completed (pre-order style excluded). Orders will be processed on next working day if payment confirmed in HONG KONG - 3PM after, Saturday, Sunday & public holiday.
For pre-ordered items, items will be dispatched around 14 business days, however it will take longer time to deliver when the items are made to order.
If orders contain both in stock and pre-order items, they will be shipped out together when all the items are ready for delivery.
Please find the most updated courier charge at the link below:
http://www.sf-express.com/hk/en/dynamic_function/price/
Other International Shipment
We offer FREE courier service to international customers once purchased over HK$1,500.
If order below HK$1,500, delivery charge will be added into your order when checking out, delivery charge : flat rate HK$150 by registered airmail
On average shipment deliver to international countries, orders processing takes between 5-12 business days after payment transfer completed (pre-order style excluded). Orders will be processed on next working day if payment confirmed in HONG KONG - 3PM after, Saturday, Sunday & public holiday.
For pre-ordered items, items will be dispatched around 14-20 business days, however it will take longer time to deliver when the items are made to order.
If orders contain both in stock and pre-order items, they will be shipped out together when all the items are ready for delivery.
Applicable custom fees, taxes and duties are the sole responsibility of the customers.
香港訂單發送
商品會於付款完成後, 大約2-5個工作天（不包括公眾假期）寄出。
預購商品會於付款完成後, 大約14個工作天（不包括公眾假期）寄出。
如遇預購商品暫時缺貨, 發送時間將相應較⻑。
如訂單內包括有庫存及預購商品, 我們將等待全部商品到貨後一併寄出。
如香港訂單超過港幣$300, 我們提供免費快遞服務到工商業區公司地址（偏遠地區除外）或免費提供順豐速運服務中心／順豐站自取件服務。
所有香港訂單, 均由順豐速運寄出。
如選擇順豐速運服務中心／順豐站／順便智能櫃 / 指定7-11便利店, OK便利店自取件服務, 請於地址一欄填入順豐站點碼。
如訂單是港幣$300以下，快遞費用由買家以「到付」形式支付, 運費不會顯示於訂單上, 收費詳情請向順豐速運查詢。
有關快遞公司資料, 可到以下網站查詢:
順豐速運服務中心地址
順豐站地址
https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/
https://htm.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_Locker/
請注意：如閣下提供的是住址或位於偏遠地區的公司地址, 須收取（HK＄30） 附加費。
偏遠地區包括: 新界：馬鞍山／西貢／沙田／大圍 ／深井／調景嶺／將軍澳／清水灣／ 大埔／粉嶺／上水／元朗／屯門／天水圍等
香港島：石澳／ 赤柱／ 淺水灣／ 大潭／ 深水灣等
離島： 大嶼山 （東涌／愉景灣／赤鱲角[包括香港國際機場]／香港迪士尼／梅窩／貝澳／長沙 ／塘福／石壁／昂坪／大澳）馬灣／長洲／南丫島／坪洲
有關範圍可參閱以下連結
https://htm.sf-express.com/hk/tc/products_services/Express_Services/Surcharges/Remote_Surcharge/
澳門訂單發送
如澳門訂單超過港幣$800, 我們將提供免費速遞服務。
如訂單是港幣$800以下，均一收費港幣 （＄50） 的寄付服務。
訂單平均會在確定完成付款的2-5個工作日內寄出(預訂貨不計算在內). 如訂單確定時間於星期六､ 日､ 公眾假期或下午3 時後, 則於下一個工作天內開始計算。
預購商品會於付款完成後, 大約14個工作天（不包括公眾假期）寄出。
如遇預購商品暫時缺貨, 發送時間將相應較長。 如訂單內包括有庫存及預購商品, 我們將等待全部商品到貨後一併寄出。
有關最新的速遞運費可到以下網站查詢:
http://www.sf-express.com/hk/tc/dynamic_function/price/
中國內地的訂單發送
中國內地訂單超過港幣$1,000, 我們將提供免費速遞服務。
如訂單是港幣$1,000以下，均一收費港幣 （＄150） 的寄付服務。
訂單平均會在確定完成付款的3-7個工作日內寄出(預訂貨不計算在內). 如訂單確定時間於星期六､日､公眾假期或下午3 時後, 則於下一個工作天內開始計算。
預購商品會於付款完成後, 大約14個工作天（不包括公眾假期）寄出。
如遇預購商品暫時缺貨, 發送時間將相應較長。
如訂單內包括有庫存及預購商品, 我們將等待全部商品到貨後一併寄出。
有關最新的速遞運費可到以下網站查詢:
http://www.sf-express.com/hk/tc/dynamic_function/price/
其他地區的訂單發送
香港／中國／澳門以外的國家, 如訂單超過港幣 $1,500, 我們將提供免費的空郵掛號服務。
如訂單是港幣$1,500以下, 運費將於你下單時加到你的訂單當中; 空郵掛號服務費：均一律收取港幣（＄150）
訂單平均會在確定完成付款的5-12個工作日內寄出(預訂貨不計算在內)。 如訂單確定時間於星期六､日､公眾假期或下午3 時後, 則於下一個工作天內開始計算。
預購商品會於付款完成後, 大約14-20個工作天（不包括公眾假期）寄出。
如遇預購商品暫時缺貨, 發送時間將相應較長。
如訂單內包括有庫存及預購商品, 我們將等待全部商品到貨後一併寄出。
用戶需自行繳付關稅､進口稅､商品及服務稅､增值稅或其他進口銷售稅項, 顧客需在簽收商品時繳付相關費用。